Privacy Policy

1. Who we are

HiddenPro AI is a product of Tachara LLC, a limited liability company organized under the laws of the United States. These Terms govern your access to and use of the Service in the United States and elsewhere, subject to applicable local law.

2. Acceptance

By installing, accessing, registering for, or using the Service, you agree to these Terms and our Privacy Policy below. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

3. Eligibility

You must be at least 18 years old (or the age of majority in your state of residence, if higher) and able to form a binding contract. The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in violation of the U.S. Children’s Online Privacy Protection Act (COPPA).

4. Accounts and security

• You are responsible for safeguarding your credentials and for activity under your account.
• You must provide accurate registration information and keep it current.
• Account deletion: You may delete your account from the web dashboard when available. After deletion, we will delete or anonymize personal data on our servers where reasonably practicable, subject to legal retention obligations described in the Privacy Policy.

5. License and restrictions

We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your personal or internal business purposes in accordance with these Terms.

You may not (and may not permit others to):

• Reverse engineer, decompile, or disassemble the software except where expressly permitted by applicable U.S. law;
• Circumvent usage limits, trial caps, authentication, or security measures;
• Use the Service to develop a competing product, for unlawful purposes, or to infringe others’ rights;
• Scrape, overload, or interfere with the integrity or performance of the Service;
• Share accounts or device identifiers to evade trial or plan limits.

6. Plans, trials, and billing

• Free trial: Anonymous or device-based trials are limited to 10 queries per device (lifetime, not a monthly allowance), unless we state otherwise in the app.
• Premium: Paid plans currently include up to 500 queries per billing period at $10/month (or the price shown at checkout). Features and limits are described in the app and checkout flow.
• No auto-renewal: Unless we clearly disclose otherwise at checkout, purchases are for a defined access period (for example, 30 days) and do not automatically renew without your further action.
• Non-refundable: Except where required by applicable U.S. law or expressly stated in writing by us, all fees are non-refundable. Please evaluate the free trial before upgrading.
• Changes: We may change prices, plan limits, features, or which AI models or third-party providers power each plan. Changes apply prospectively to future purchases or billing periods, not to amounts already paid for a completed period, except where law requires otherwise.

7. AI features and your responsibility

The Service uses third-party artificial intelligence providers (such as OpenAI). Output may be inaccurate, incomplete, biased, or inappropriate. You are solely responsible for reviewing output before relying on it. The Service does not provide legal, medical, financial, or other professional advice. Do not use the Service as a substitute for professional judgment, especially in interviews, exams, employment, or academic settings where outside assistance may be prohibited.

9. Intellectual property

We and our licensors own the Service, trademarks, and underlying technology. Except for the limited license above, no rights are granted. If you submit feedback, you grant us a perpetual, worldwide, royalty-free license to use it without obligation to you.

You retain rights in content you submit, but you grant us the rights reasonably necessary to operate the Service (for example, to transmit prompts to AI providers and enforce limits).

10. Third-party services

The Service integrates with third parties (for example, AI providers, payment processors, and email delivery). Their terms and privacy practices apply to their services. We are not responsible for third-party acts or omissions.

11. Changes, availability, and termination

We may modify, suspend, or discontinue any part of the Service at any time. The Service is provided on an “as is” and “as available” basis without guaranteed uptime.

You may stop using the Service at any time. We may terminate or suspend access as described above. Upon termination, your license ends; sections that by nature should survive (including limitations of liability, indemnity, and governing law) will survive.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE U.S. FEDERAL AND STATE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR INVISIBLE IN SCREEN-SHARING OR PROCTORING ENVIRONMENTS.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE U.S. LAW, Tachara LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) U.S. $100 OR (B) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME U.S. STATES DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE STATES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

14. Indemnity

You will defend, indemnify, and hold harmless Tachara LLC and its affiliates from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your content, or your violation of these Terms or applicable law.

15. U.S. export and sanctions

You may not use or export the Service except as authorized by U.S. law and regulations. You represent that you are not located in, under the control of, or a national or resident of any country or person subject to U.S. government embargoes or sanctions lists.

16. Governing law and disputes

These Terms are governed by the laws of the United States and the State in which Tachara LLC is organized, without regard to conflict-of-law rules that would apply another jurisdiction’s laws.

Except where prohibited by applicable law, you and Tachara LLC agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in that State, and you consent to personal jurisdiction and venue there. Nothing in this section limits either party’s right to seek injunctive relief for misuse or intellectual property violations.

Class action waiver: To the extent permitted by law, disputes must be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

17. General

• Changes: We may update these Terms. We will revise the effective date above. Continued use after changes take effect constitutes acceptance, except where U.S. law requires additional notice or consent.
• Severability: If any provision is unenforceable, the remainder remains in effect.
• Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Entire agreement: These Terms and the Privacy Policy constitute the entire agreement regarding the Service and supersede prior understandings on that subject.
• No waiver: Failure to enforce a provision is not a waiver.

1. Scope

This Policy applies to personal information we process about users of the HiddenPro AI desktop application, website, and billing portal. It does not apply to third-party websites or services you access through links we do not control.

2. Information we collect

A. Information you provide

• Account identifiers (such as email address) and password (stored in hashed form);
• Billing-related identifiers and subscription status (payment cards are processed by our payment provider; we do not store full card numbers);
• Support and feedback communications;
• Optional profile or resume text you enter in the desktop app (stored locally on your device unless a feature syncs it to our servers).

B. Information collected automatically

• Usage and plan data (for example, query counts, trial device identifiers, billing period resets);
• Technical logs (timestamps, IP address, user agent, error messages, and security signals);
• Cookies and similar technologies on our website, as described in your browser settings and any cookie notice we provide.

C. Information processed to deliver AI features

When you submit prompts, audio, or images, we transmit necessary content to third-party AI providers to generate responses. We do not intentionally maintain a permanent, complete archive of every prompt and response on our servers beyond what is needed to operate the Service, enforce limits, prevent abuse, and troubleshoot, unless we tell you otherwise in the product.

D. Sensitive information

Do not submit sensitive personal information (such as Social Security numbers, health information, or financial account details) unless strictly necessary. We do not use or disclose sensitive personal information for purposes requiring opt-in consent under applicable U.S. state law, except as permitted by law.

3. Information stored on your device

The desktop application may store locally, among other items:

• Application logs and settings;
• Session history (inputs and outputs) while you are logged in;
• Screenshots, audio captures, and meeting-note content until you delete them or uninstall the app.

Local data is under your control and is not on our servers unless a feature explicitly syncs it.

4. How we use information

We use personal information to:

• Provide, maintain, and improve the Service;
• Authenticate users and administer plans and trials;
• Process payments and prevent fraud;
• Detect abuse, enforce Terms, and protect security;
• Comply with law and respond to lawful requests;
• Send transactional messages (for example, receipts or security alerts).

We may use aggregated or de-identified data that cannot reasonably identify you for analytics and product improvement.

5. How we disclose information

We may disclose personal information to:

• Service providers that help us operate the Service (hosting, AI inference, payment processing, email, analytics) under contractual confidentiality and security obligations;
• Authorities when required by law, subpoena, or to protect rights, safety, and security;
• Successors in a merger, acquisition, or asset sale, subject to this Policy.

We do not sell your personal information for money. We do not share personal information for cross-context behavioral advertising as defined under the CPRA. If our practices change, we will update this Policy and provide any notice required by U.S. law.

6. Retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Technical logs are kept for a limited period for security and debugging, then rotated or deleted. When you delete your account, we delete or anonymize server-held personal data where reasonably practicable, subject to backup latency and legal retention requirements.

7. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is 100% secure. You are responsible for securing your device and credentials.

8. Your U.S. privacy rights

Depending on your state of residence, you may have rights to:

• Know/access the categories and specific pieces of personal information we hold about you;
• Delete personal information, subject to exceptions;
• Correct inaccurate personal information;
• Opt out of certain processing (for example, “sale” or “sharing” as defined by California law — which we do not engage in as described above);
• Limit use of sensitive personal information where applicable;
• Non-discrimination for exercising privacy rights.

California residents: You may submit a verifiable consumer request to info@hiddenproai.online. We will respond within the timeframes required by the CCPA/CPRA. Authorized agents may submit requests with proof of authority as required by law.

Other U.S. states: Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Contact us at the email above to exercise them.

We will verify your request using information associated with your account. If we deny a request, you may appeal by replying to our response where your state law provides an appeal right.

9. Your choices

• Delete your account from the dashboard when available;
• Edit or remove resume/profile text in desktop Settings;
• Clear local data by uninstalling the desktop app or removing stored files;
• Manage marketing cookies through browser controls (we do not rely on selling data for ads).

10. Children

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we collected such information, contact info@hiddenproai.online and we will take steps to delete it as required by COPPA.

11. Users outside the United States

We are based in the United States. If you access the Service from outside the U.S., you understand that personal information may be processed in the United States and other countries where our providers operate, which may have different data protection laws than your country. Where required, we rely on appropriate legal mechanisms for cross-border transfers.

12. Screen sharing and monitoring

The Service is designed to reduce visibility in some screen-sharing scenarios but does not guarantee invisibility in all conferencing, proctoring, or monitoring tools. Test your configuration before use in high-stakes settings.

13. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated effective date. Material changes will be communicated as required by applicable U.S. law.