H HiddenPro AI

Privacy Policy

Effective date: 2025-11-15

Terms of Use – HiddenPro AI (Desktop & Web)

  1. Who We Are
    HiddenPro AI is a product of Tachara LLC (“Tachara”, “we”, “us”, “our”). These Terms apply to your use of the HiddenPro AI desktop application and web application (collectively, the “Service”).
  2. Acceptance of Terms
    By installing, accessing, or using the Service, you agree to these Terms. If you do not agree, you must not use the Service.
  3. Eligibility & Account
    • You must be legally able to enter into a binding contract in your jurisdiction.
    • You are responsible for keeping your login credentials secure and for all activity under your account.
  4. License & Permitted Use
    • We grant you a limited, non‑exclusive, non‑transferable license to use the Service for your personal or internal business use.
    • You may not:
      • Reverse engineer or decompile the software except where allowed by law.
      • Use the Service to build a competing product or for any unlawful or harmful purpose.
      • Interfere with the normal operation or security of the Service.
  5. AI Output & Your Responsibility
    • The Service uses AI models provided by third‑party providers.
    • AI responses may be inaccurate, incomplete, or inappropriate. You are solely responsible for reviewing and verifying all output before relying on it.
    • The Service does not provide medical, legal, financial, or other professional advice.
  6. Paid Plans & Non‑Refundable Policy
    • Some features are available only with paid plans or subscriptions. Prices, limits, and billing frequency are shown at checkout or inside the app.
    • All paid plans and one‑time purchases are non‑refundable, except where a refund is required by applicable law or where we explicitly state otherwise in writing.
    • We may change plan features or prices in the future; changes apply to future billing periods, not past ones.
  7. Service Changes & Availability
    • We may modify, suspend, or discontinue any part of the Service (including specific AI providers or features) with or without notice.
    • We do not guarantee that the Service will be uninterrupted or error‑free.
  8. Termination
    • You may stop using the Service at any time.
    • We may suspend or terminate your access if you violate these Terms, misuse the Service, or where required for legal or security reasons.
    • After termination, your right to use the Service ends. We may keep some data as described in the Privacy section below.
  9. No Warranties & Limitation of Liability
    • The Service is provided “as is” and “as available,” without any warranties, express or implied.
    • To the maximum extent permitted by law, Tachara LLC and its affiliates will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of data, revenue, or profits arising from or related to your use of the Service.
    • Our total liability in connection with the Service will not exceed the amount you paid to use the Service in the 3 months before the claim.
  10. Indemnity
    You agree to indemnify and hold Tachara LLC harmless from any claims, losses, or damages arising out of your use of the Service or your violation of these Terms.
  11. Governing Law & Disputes
    These Terms are governed by the laws of the jurisdiction where Tachara LLC is organized, without regard to conflict‑of‑law rules. Any disputes will be resolved in the courts of that jurisdiction, unless mandatory local law provides otherwise.
  12. Changes to Terms
    We may update these Terms from time to time. When we do, we will update the “last updated” date. Your continued use of the Service after changes take effect means you accept the updated Terms.

Privacy & Data Practices – HiddenPro AI (Desktop & Web)

This section explains, in plain language, what data we store, where, and why.

1. Data Stored on Our Servers

We store the following on our backend systems (for both desktop and web users):

  • Account & Identity Data
    • Email address (used as your account identifier).
    • Password in hashed form (we do not store plain‑text passwords).
    • Account type/plan (e.g., free or paid).
  • Usage & Plan Data
    • Number of queries or requests associated with your account and when they reset (for example, monthly usage counters).
    • Basic plan information needed to apply limits (such as allowed number of requests or screenshots per period).
  • Billing & Subscription Data
    • Subscription status and plan details synchronized from our billing provider (for example, whether your subscription is active).
    • We do not store raw payment card numbers; payment processing is handled by the payment provider.
  • Server Logs
    • Technical logs that may include timestamps, your account identifier, IP address, error messages, and high‑level request metadata used for security and debugging.
    • Where possible, sensitive values such as API keys are redacted in logs.

We currently do not intentionally store your complete conversational history (every prompt and response) as a long‑term dataset on the server, beyond what is needed to operate the Service, enforce usage, and troubleshoot issues.

2. Data Stored Locally on Your Device (Desktop App)

The desktop application stores data on your own machine to function correctly and personalize your experience:

  • Application Logs
    • A local log file records technical events and errors for the desktop app.
    • Logs may include timestamps, high‑level error messages, and some contextual text, but are primarily aimed at debugging and support.
  • Session History While You Are Logged In
    • The app records parts of your interaction history (inputs and AI outputs) on your device so that:
      • It can show you context/history during the session.
      • You can review what happened in the app, and we can improve relevance across multiple questions in the same session.
    • This includes:
      • Text questions you ask and the AI’s responses.
      • Questions and answers coming from voice (mic/system audio).
      • Prompts and results for screenshot/image analysis.
    • This data is kept locally on your device, not uploaded as a separate long‑term history dataset to our servers.
  • Settings & Preferences
    The app stores preferences using the operating system’s standard settings mechanism. These can include:
    • AI & UI Preferences
      • Your chosen default answer style (short/detailed).
      • Your preferred programming language for code examples.
      • The selected text‑model profile (for example, preferred provider/model combination).
    • Resume / Profile Personalization
      • The resume or professional profile text you paste or enter in the Settings page.
      • This text is used to personalize answers across:
        • Text chat,
        • Voice (mic and system audio), and
        • Screenshot/image analysis prompts.
      • It is stored locally so it persists between sessions on the same device.
    • Voice & Audio Preferences
      • Preferred speech‑to‑text provider.
      • Microphone sensitivity, mic gain level, noise‑reduction options.
      • Preferred microphone and speaker device names.
    • Keyboard Shortcuts & UI Behavior
      • Custom keyboard shortcuts (for recording, screenshots, processing images, minimizing, etc.).
      • Certain UI behaviors and last‑used options (e.g., how analysis is performed on screenshots).
  • Saved Credentials (Optional “Remember Me”)
    • If you choose to save your login, the app stores your email and an encrypted version of your password in a local configuration file.
    • This information is used only to auto‑fill login for your convenience and can be cleared by you.
  • Temporary Content Files
    • When you capture screenshots or use voice features, the app may create:
      • Temporary screenshot image files.
      • Temporary audio recordings used for transcription.
    • These files are stored locally and may remain until cleared by you or removed by the app’s cleanup behavior.

3. How We Use Your Data

  • To Provide the Service
    • Account data lets you sign in and use your plan (free or paid).
    • Usage data enforces limits and helps prevent abuse.
    • Resume/profile text and in‑session history are used to make answers more relevant and “personalized” to you:
      • They are injected into the prompts we send to the AI models for text, voice, and image analysis.
      • This personalization happens per session and is based on data stored on your device plus current account context.
  • To Improve Reliability and Security
    • Logs and usage patterns help us monitor availability, spot attacks or misuse, and debug issues.

We do not sell your personal data. Third‑party providers (AI model providers, billing processors, database hosting) are used only to deliver the features and infrastructure for HiddenPro AI.

4. Data Retention

  • On Our Servers
    • Account, billing, and basic usage records are kept as long as necessary to operate your account, comply with legal requirements, prevent fraud, and enforce our Terms.
    • Technical logs are retained for a limited period appropriate for security and debugging, then rotated or deleted.
  • On Your Device (Desktop App)
    • Local logs, settings, resume/profile text, and interaction history files remain on your machine until you remove them or uninstall the app.
    • Temporary screenshots and audio files may persist until cleared by you or by app cleanup routines.

5. Your Choices & Controls

  • You can:
    • Edit or delete your resume/profile text in the Settings page at any time.
    • Change your AI preferences, default language, and other settings.
    • Clear saved credentials and local logs by deleting them or uninstalling the desktop app.
    • On the web app, request that we delete your account; we will remove or anonymize associated data where required and technically feasible.

Screen‑Sharing & Privacy Limitations

HiddenPro AI includes measures intended to reduce how much of the app appears in common screen‑sharing tools (for example, Zoom or Microsoft Teams). However:

  • We do not guarantee that HiddenPro AI will be invisible or hidden in every screen‑sharing or recording application.
  • Some software or corporate monitoring tools may track keyboard shortcuts, mouse movement, eye gaze, or other behavior to detect the use of external tools, even if windows are partially hidden.
  • You should use HiddenPro AI at your own risk and assume that highly restrictive monitoring environments may still detect or capture your activity.

Before relying on HiddenPro AI during sensitive calls or presentations, we strongly recommend that you test your setup yourself, for example by:

  • Using Windows’ built‑in snipping tools or screenshot tools to see what is and is not visible.
  • Starting a test meeting in Zoom, Microsoft Teams, or similar software and verifying whether the HiddenPro AI windows or cursors appear in the shared view.

Because of differences in how other software captures screens and input, we cannot promise full invisibility or protection in all environments.

6. Contact

HiddenPro AI is operated by Tachara LLC.
If you have questions about these Terms or our data practices, or you want to exercise privacy rights provided by your local law, please contact us at:

Email: info@hiddenproai.online