Privacy Policy
Effective date: 01/11/2026
Terms of Use – HiddenPro AI (Desktop & Web)
Who We Are
HiddenPro AI is a product of Tachara LLC (“Tachara”, “we”, “us”, “our”). These Terms apply to your use of the HiddenPro AI desktop application and web application (collectively, the “Service”).
Acceptance of Terms
By installing, accessing, or using the Service, you agree to these Terms. If you do not agree, you must not use the Service.
Eligibility & Account
- You must be legally able to enter into a binding contract in your jurisdiction.
- You are responsible for keeping your login credentials secure and for all activity under your account.
- Account Deletion: You may delete your account at any time directly from the dashboard. Once deleted, we will remove or anonymize your personal data where technically feasible, in accordance with applicable law.
License & Permitted Use
We grant you a limited, non‑exclusive, non‑transferable license to use the Service for your personal or internal business use.
You may not:
- Reverse engineer or decompile the software except where allowed by law.
- Use the Service to build a competing product or for any unlawful or harmful purpose.
- Interfere with the normal operation or security of the Service.
AI Output & Your Responsibility
The Service uses AI models provided by third‑party providers.
AI responses may be inaccurate, incomplete, or inappropriate. You are solely responsible for reviewing and verifying all output before relying on it.
The Service does not provide medical, legal, financial, or other professional advice.
Paid Plans & Non‑Refundable Policy
Some features are available only with paid plans or subscriptions. Prices, limits, and billing frequency are shown at checkout or inside the app.
All paid plans and one‑time purchases are non‑refundable, except where a refund is required by applicable law or where we explicitly state otherwise in writing.
We may change plan features or prices in the future; changes apply to future billing periods, not past ones.
Service Changes & Availability
We may modify, suspend, or discontinue any part of the Service (including specific AI providers or features) with or without notice.
We do not guarantee that the Service will be uninterrupted or error‑free.
Termination
You may stop using the Service at any time.
We may suspend or terminate your access if you violate these Terms, misuse the Service, or where required for legal or security reasons.
After termination, your right to use the Service ends. We may keep some data as described in the Privacy section below.
No Warranties & Limitation of Liability
The Service is provided “as is” and “as available,” without any warranties, express or implied.
To the maximum extent permitted by law, Tachara LLC and its affiliates will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of data, revenue, or profits arising from or related to your use of the Service.
Our total liability in connection with the Service will not exceed the amount you paid to use the Service in the 3 months before the claim.
Indemnity
You agree to indemnify and hold Tachara LLC harmless from any claims, losses, or damages arising out of your use of the Service or your violation of these Terms.
Governing Law & Disputes
These Terms are governed by the laws of the jurisdiction where Tachara LLC is organized, without regard to conflict‑of‑law rules. Any disputes will be resolved in the courts of that jurisdiction, unless mandatory local law provides otherwise.
Changes to Terms
We may update these Terms from time to time. When we do, we will update the “last updated” date. Your continued use of the Service after changes take effect means you accept the updated Terms.
Privacy & Data Practices – HiddenPro AI (Desktop & Web)
This section explains, in plain language, what data we store, where, and why.
1. Data Stored on Our Servers
We store the following on our backend systems (for both desktop and web users):
Account & Identity Data
- Email address (used as your account identifier).
- Password in hashed form (we do not store plain‑text passwords).
- Account type/plan (e.g., free or paid).
Usage & Plan Data
- Number of queries or requests associated with your account and when they reset.
- Basic plan information needed to apply limits.
Billing & Subscription Data
- Subscription status and plan details are synchronized from our billing provider.
- We do not store raw payment card numbers; payment processing is handled by the payment provider.
Server Logs & Technical Data
- Technical logs may include timestamps, your account identifier, IP address, error messages, and high‑level request metadata used for security, debugging, and analytical purposes.
- Sensitive values such as API keys are redacted in logs.
We currently do not intentionally store your complete conversational history (every prompt and response) as a long‑term dataset on the server, beyond what is needed to operate the Service, enforce usage, and troubleshoot issues.
2. Data Stored Locally on Your Device (Desktop App)
Application Logs
- Local logs record technical events and errors for the desktop app.
Session History While You Are Logged In
- Inputs and AI outputs for text, voice, and screenshot/image analysis are stored locally to improve session relevance.
Settings & Preferences
- Includes AI & UI preferences, resume/profile text, voice/audio settings, keyboard shortcuts, and saved credentials (if opted-in).
Temporary Content Files
- Screenshots and audio recordings may remain until cleared manually or removed by cleanup routines.
3. How We Use Your Data
To Provide the Service
- Account data allows sign-in and plan management.
- Usage data enforces limits and prevents abuse.
- Resume/profile text and in-session history improve answer relevance.
To Improve Reliability, Security & Analytics
- Server logs, including IP addresses, help us monitor availability, detect misuse, and troubleshoot issues.
- We do not sell your personal data. Third-party providers are used only to deliver features and infrastructure.
4. Data Retention
On Our Servers
- Account, billing, and usage records are kept as long as necessary to operate your account, comply with law, prevent fraud, and enforce Terms.
- Technical logs, including IPs, are retained for a limited period for security and debugging, then rotated or deleted.
On Your Device (Desktop App)
- Local logs, settings, resume/profile text, and interaction history remain until removed or app is uninstalled.
5. Your Choices & Controls
You can:
- Delete your account at any time from the dashboard. This will remove or anonymize associated server data where technically feasible.
- Edit or delete your resume/profile text in the Settings page.
- Change AI preferences, default language, and other settings.
- Clear saved credentials and local logs manually or by uninstalling the desktop app.
6. Screen‑Sharing & Privacy Limitations
- HiddenPro AI reduces visibility in common screen‑sharing tools but cannot guarantee invisibility in all environments.
- Test your setup before relying on HiddenPro AI during sensitive calls or presentations.
7. Contact
HiddenPro AI is operated by Tachara LLC.
Questions about these Terms or data practices, or requests to exercise your privacy rights, can be sent to:
Email: info@hiddenproai.online