Terms and Conditions
Effective date: September 25, 2026
These Terms and Conditions (“Terms”) are a legal agreement between you and Tachara LLC (“we,” “us,” or “our”) governing your access to and use of the HiddenPro AI website, account and billing portal, Windows desktop application, AI features, and related services (collectively, the “Service”).
1. Acceptance and eligibility
By downloading, installing, creating an account for, purchasing, accessing, or using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Service. If you use the Service for an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
You must be at least 18 years old or the age of legal majority where you live, whichever is higher, and able to enter a binding contract. The Service is not directed to children under 13.
2. The Service and accounts
HiddenPro is a productivity and meeting-notes application. Depending on the current release and your plan, it may provide microphone and system-audio transcription, meeting summaries, typed AI assistance, screenshot analysis, locally stored history, software updates, and account or billing tools. Features, models, and provider availability may change.
- You must provide accurate account information and keep it current.
- You are responsible for safeguarding your password, device, saved credentials, and activity under your account.
- You may not share an account in a way that evades trial, query, purchase, or security controls.
- Tell us promptly at info@hiddenproai.online if you believe your account is compromised.
- You may delete your account from the dashboard. Deletion and retention are described in the Privacy Policy.
3. Limited license
Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the desktop application for your own lawful personal or internal business purposes during the period you are entitled to use it. The software is licensed, not sold.
You may not, except where applicable law expressly allows it:
- copy, sell, rent, sublicense, distribute, or commercially exploit the Service;
- reverse engineer, decompile, disassemble, or attempt to discover source code or non-public systems;
- bypass authentication, query limits, payment controls, model restrictions, or security measures;
- remove proprietary notices or misrepresent the Service as your own; or
- use automated means to scrape, overload, probe, or disrupt the Service.
4. Your content and AI output
As between you and us, you retain any rights you have in content you submit. You grant us a worldwide, non-exclusive, royalty-free license to host, reproduce, transmit, process, and display that content only as reasonably necessary to provide, secure, support, and improve the Service, enforce these Terms, and comply with law. This license ends when the content is no longer reasonably needed for those purposes, subject to backups and lawful retention.
You represent that you have all rights, notices, and consents needed to submit content and permit this processing. Do not submit material that infringes intellectual property, privacy, publicity, confidentiality, employment, contractual, or other rights.
AI transcripts and outputs can be inaccurate, incomplete, outdated, biased, or unsuitable. You must review output before relying on or sharing it. Output is not legal, medical, financial, tax, employment, or other professional advice, and the Service is not an emergency service. Similar output may be generated for others.
5. Recording and participant consent
The Service can capture microphone audio, computer audio, screens, and meeting content. U.S. federal law, state wiretap and recording laws, workplace policies, contracts, and platform rules can impose different notice and consent requirements. Some states or situations require the consent of every participant.
You are the person initiating each capture and are solely responsible for giving notice and obtaining every permission required before recording, transcribing, screenshotting, or submitting content. Do not capture a conversation, screen, document, or confidential information when you lack authority. A setting that attempts to keep the HiddenPro window out of screen sharing is a convenience, may not work with every capture tool, and does not remove your disclosure or consent obligations.
6. Acceptable use
You may not use or help another person use the Service to:
- violate a law, regulation, court order, contract, privacy right, intellectual-property right, or platform rule;
- record, monitor, impersonate, harass, stalk, defraud, deceive, exploit, or harm another person;
- cheat on an exam, interview, certification, hiring assessment, academic assignment, or other evaluation where outside assistance is prohibited or undisclosed;
- generate or distribute malware, phishing, unlawful content, or instructions intended to facilitate wrongdoing;
- submit highly sensitive data when you lack authorization or when doing so would violate a professional, legal, or security obligation;
- test vulnerabilities without our prior written authorization or interfere with another user or system; or
- abuse support, payment, refund, trial, account, device, or query-limit systems.
We may investigate suspected misuse and may block an email, IP address, device identifier, payment identifier, or machine fingerprint when reasonably necessary to protect the Service or enforce these Terms.
7. Trials, plans, billing, and refunds
- Anonymous desktop trial: currently limited to 5 lifetime queries per device or installation. Device and network signals may be combined to enforce the limit.
- Free account: currently includes 5 lifetime account queries.
- Premium: currently includes up to 500 queries during the access period at the price displayed at checkout. The current standard offer is $10/month for 30 days, but checkout controls if a different offer is displayed.
- Renewal: the standard 30-day purchase does not automatically renew. If we offer a recurring subscription, checkout will clearly identify it as recurring before purchase and provide a cancellation method.
- Usage: queries and supporting AI or transcription calls may be metered to enforce plan limits and prevent abuse. Unused queries expire at the end of the applicable access period and do not roll over.
- Taxes: displayed prices may exclude taxes that Stripe or we must collect. You are responsible for applicable taxes other than taxes on our income.
Except where required by applicable law or expressly stated at checkout, purchases are final and non-refundable. This does not limit any non-waivable consumer right. If we approve a refund, it may take time for Stripe and your financial institution to process it. Canceling a recurring subscription, if offered, stops future renewals but does not automatically refund a completed charge.
We may change prices, plan limits, or features prospectively. A change will not alter the price or core access period of a completed one-time purchase. For a recurring plan, material pricing changes apply no earlier than a future renewal after any notice required by law.
8. Our intellectual property and feedback
The Service, software, design, trademarks, and underlying technology are owned by Tachara LLC or its licensors and are protected by U.S. and other intellectual-property laws. No right is granted except the limited license in these Terms. If you voluntarily provide feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation, without identifying you publicly unless you agree.
9. Third-party services
The Service depends on third parties such as OpenAI, Stripe, hosting, database, analytics, email, and IP-location providers. Their services may be governed by separate terms and privacy notices. We are not responsible for an independent third party’s service, outage, content, or act, but this sentence does not disclaim responsibility that applicable law does not permit us to disclaim.
10. Updates, availability, and changes
We may release updates, replace AI models or providers, add or remove features, or suspend part of the Service. We do not promise that the Service will always be available, compatible with every device or conferencing tool, or preserve every local file. Install updates only from the official dashboard and maintain your own backups of important notes.
We may update these Terms. We will post the revised Terms with a new effective date and provide any additional notice required by law. Changes apply prospectively. If you do not agree to revised Terms, stop using the Service before they take effect.
11. Suspension and termination
You may stop using the Service at any time and may delete your account through the dashboard. We may limit, suspend, or terminate access if we reasonably believe you violated these Terms, created legal or security risk, failed to pay an amount due, abused the Service, or if we discontinue the Service. Where reasonable, we will provide notice and an opportunity to appeal by emailing info@hiddenproai.online. Immediate action may be necessary for fraud, security, unlawful conduct, or harm.
Upon termination, the license ends. Provisions that by their nature should survive will survive, including ownership, payment obligations, disclaimers, limits of liability, indemnity, dispute terms, and lawful data retention.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE U.S. FEDERAL AND STATE LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TACHARA LLC AND ITS LICENSORS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE.
WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION; ACCURATE TRANSCRIPTION, SUMMARY, OR OUTPUT; THAT A WINDOW WILL BE EXCLUDED FROM EVERY SCREEN CAPTURE; OR THAT THE SERVICE WILL MEET A LEGAL, EMPLOYER, SCHOOL, SECURITY, OR COMPLIANCE REQUIREMENT. SOME STATES DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME MAY NOT APPLY TO YOU.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TACHARA LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED THAT SUCH DAMAGE WAS POSSIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) U.S. $100 OR (B) THE AMOUNT YOU PAID US FOR THE SERVICE DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, AND YOUR STATE MAY GIVE YOU ADDITIONAL RIGHTS.
14. Indemnity
To the extent permitted by law, you will defend, indemnify, and hold harmless Tachara LLC and its affiliates, members, managers, and employees from third-party claims, damages, judgments, losses, liabilities, and reasonable legal fees arising from your content, your unlawful recording or use of another person’s information, your violation of these Terms, or your violation of another person’s rights. This obligation does not apply to the extent a claim results from our own unlawful conduct.
15. U.S. export and sanctions rules
You may not access, use, export, re-export, or transfer the Service in violation of U.S. export-control or sanctions laws. You represent that you are not prohibited from receiving the Service under applicable U.S. law and will not use it for a prohibited end use.
16. U.S. governing law and disputes
These Terms are governed by applicable U.S. federal law and, for issues governed by state law, the law of the U.S. state in which Tachara LLC is organized, without regard to conflict-of-law rules. Non-waivable consumer protections of your state of residence continue to apply where required.
Before filing a claim, you and Tachara LLC agree to make a good-faith effort for 30 days to resolve it informally. Send a written description and requested resolution to info@hiddenproai.online. This requirement does not prevent a party from seeking urgent injunctive relief or filing in small-claims court where eligible.
Except where applicable law allows you to bring a claim elsewhere, exclusive jurisdiction and venue will lie in the state or federal courts located in the U.S. state where Tachara LLC is organized. You and Tachara LLC consent to those courts. To the extent permitted by law, each party may bring a claim only in its individual capacity and not as a plaintiff or class member in a class, collective, consolidated, or representative action.
17. General terms
- Entire agreement: These Terms, the Privacy Policy, and terms shown at checkout are the entire agreement about the Service. Checkout terms control only for the specific purchase if they conflict with these Terms.
- Severability: If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will continue.
- No waiver: A failure to enforce a provision is not a waiver.
- Assignment: You may not assign these Terms without our written consent. We may assign them in connection with a merger, reorganization, financing, or sale of assets.
- No third-party beneficiaries: These Terms do not create rights for a third party except as expressly stated.
- Electronic communications: You agree to receive agreements, notices, and transaction records electronically, subject to your rights under applicable law.
18. Contact
HiddenPro AI is operated in the United States by Tachara LLC. Questions or legal notices may be sent to info@hiddenproai.online.